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Hours:   8am-8pm Monday-Friday
Give us a call:  800-523-5947
Give us a call  800-523-5947
Hours:   Monday-Friday: 8am-8pm
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Return Policy

  • You must call us at 215 675 2053 to get a return authorization number (RMA)
  • Products must be package in an outer carton
  • The RMA Number must be on the outside of the package
  • Products must be returned within 30 days of receipt for refund or exchange.
  • Products must be unused or defective to be returned. There may be a 25% restocking fee for products that do not meet these conditions.
  • Products must not be damaged in any way and must be in their original packaging with all accessories and instruction manuals or there may be a 25% repacking charge
  • Processing of returns will be processed in 2 or 3 days of receipt, defective items may take longer
  • Refunds are for the cost of the products only, not any freight charges
  • You are responsible for the cost to return the item to us
  • The following items are not able to be returned:
    • Test Equipment
    • Fusion Splicers
    • Settop Converters
    • Anything that has been used
    • Any items not normally stocked
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